Entities and Operations

CRUD Operations by Entity

Functional coverage using classic Create, Retrieve, Update, Delete model is described in the table below to indicate the appropriate endpoint and operation to use.

Base DELETE GET POSt/BASE PUT

Query Post/query

Command POST/COMMAND

Functional Objects	API Entity	Create	Retrieve	Update	Delete/Cancel
Work Order, Service Requests	WorkOrder	POST/COMMAND	GET	PUT	POST/COMMAND
Work Order Type	WorkOrderType	POST/BASE	GET	PUT
Assignee, Assignment	WOActionType.Assign		POST/QUERY	POST/COMMAND
Status Change	WOActionType.Pickup		POST/QUERY	POST/COMMAND
Status Change	WOActionType.Start		POST/QUERY	POST/COMMAND
Status Change	WOActionType.Stop		POST/QUERY	POST/COMMAND
Status Change	WOActionType.OnHold		POST/QUERY	POST/COMMAND
Status Change	WOActionType.Complete		POST/QUERY	POST/COMMAND
Status Change	WOActionType.Cancel		POST/QUERY	POST/COMMAND
Status Change	WOActionType.Reopen		POST/QUERY	POST/COMMAND
Status Change	WOActionType.CostStatus		POST/QUERY	POST/COMMAND
Status Change	WOActionType.APInvStatus		POST/QUERY	POST/COMMAND
Status Change	WOActionType.Verified		POST/QUERY	POST/COMMAND
SLA Info, Appointment	WoOnSite	POST/COMMAND	POST/QUERY	PUT
Priority	WoPriority	POST/COMMAND	POST/QUERY	PUT
Flags, Conditions	WoFlag	POST/COMMAND	POST/QUERY	PUT	POST/COMMAND
Notes	WoNote	POST/COMMAND	POST/QUERY	PUT	DELETE
Building, Property, Campus	WorkZone	POST/COMMAND	GET	PUT	POST/COMMAND
Photos / Documents	Document	POST/BASE	GET	PUT	DELETE
Lease, Occupancy	Customer	POST/BASE	GET	PUT	DELETE
Reservation, Occupancy	Space	POST/COMMAND	GET	PUT	DELETE
Occupant, Personal Identity	Contact	POST/BASE	GET	PUT	DELETE
Varies by system use	CustomField2	POST/BASE	GET	PUT	DELETE
Procedures,Troubleshooting,Punch Lists	ProcedureTemplate	POST/BASE	GET	PUT	DELETE
Assets	Location	POST/BASE	GET	PUT	DELETE
Vendor Invoice	WorkOrderCost		POST/QUERY	POST/COMMAND

Entities Don't Support Delete Operation

The following entities don't support delete operation: WorkOrder, WorkZone, MaterialTransaction, Portfolio, WoVerification, WorkOrderCost, AssetTree