Discussions

Is it possible to GET PM/RM Schedule data? And to PUT updates to RM/PM Schedules? I couldn't find anything that looked quite right in the Data Model of Entities.

When I look at a Workzone in the UI, I see two fields at the very top of the page called Customer Service Phone and Customer Service Email. If I click to edit a Workzone in the UI, those fields can be updated in the same place that Workzone Name and Number can be updated. It is worth noting that Name and Number are required fields and Customer Service Phone and Customer Service Email are not. I am having trouble finding these fields in the Data Model of Entities. When I send a GET request to the URL below, I do not see the Customer Service Phone and Customer Service Email fields there. I know the values that should be coming through for these fields, so I am sure they are not in the returned information under some slightly different name. Are you able to help me find these fields so that I can update them via API? https://am-ce99b.corrigo.com/api/v1/base/WorkZone?ID=383

Hi! Can you please show me an example of how to GET all of the responsibilities for a given Property? I need to identify the ID for a given Responsibility at a given Property. Then I need a PUT action to update the AssigneeId for that Responsibility. Example code for both would be much appreciated. Thank you!

If I had internal work order cost items that have an AR (Internal Cost Status) of "Approved", which means my billing status is "Ready to be Billed". I now want to use the API to "Copy/Link to invoice and create a new invoice from the items in internal cost. In the Corrigo Back office UI, this is done in the WorkOrder Financial section through a series of button clicks. Is it possible to run this same action via an API command?

when we tried to create WO by API, we got error message on 'Time Zone is undefined' in sandbox. here to attach our code. client ID: ceapiclient.1.5915.e03a.0007 { "Command" : { "WorkOrder" : { "Items" : [ { "Asset" : { "Id" : 99168 }, "Task" : { "Id" : 23429 } } ], "Contactid":2, "TypeCategory" : 4, "SubType" : { "Id" : 259 }, "Customer" : { "Id" : 99162 } }, "ComputeSchedule" : true }, "RequestId" : "0242422.3341" }_

Hi! Is there a way to add a refrigerant circuit to an equipment asset using the API? I was able to add warranties, but I don't see refrigerant in the Data Model of Entities.

When trying to get Work Order Cost Items, I only want the TypeId = 'Cost'. But running the below, I'm still getting all items (Cost and ServiceFees). wo_url = base_url+'api/v1/query/WorkOrderCost' wo_query = { 'QueryExpression': { 'Criteria': { 'Conditions': [ { 'PropertyName': 'Id', 'Operator': 'Equal', 'Values': [1149214] }, { 'PropertyName': 'Items.TypeId', 'Operator': 'Equal', 'Values': ['Cost'] } ], 'FilterOperator': 'And' }, 'Distinct': True, 'PropertySet': {'Properties': ['Id', 'BillingAccount.DisplayAs', 'CostState', 'Items.*']} } } wo_response = requests.post(wo_url, headers=headers, data=json.dumps(wo_query)) The resulting json data still includes ServiceFee items. Thoughts?

Hello, This is for the DTZ Quest database. We have a API set up that updates the internal invoice #. It logs in using the user "Web Services, Data Power" (login: wsdk_datapwr). For invoice 60641 the API isn't updating that number. The number is a concatenation of the database name, and the ID # of the Corrigo invoice. 1. Are you able to update the field manually? 2. Any insight on why this may be happening? Thank you

We have an API set up in production for a new app the P&G folks have rolled out (MyWorkplace) to allow the customer to submit certain types of work orders. They are having trouble attaching pictures to the work order. They get an error in the API if the file size is over 3MB. Is there a limit on the file size and can it be increased?

Hi! Can you please provide me with a sample of how I would create a WO completion note? Can I do this as a part of the WOCompleteCommand (POST) or does it need to be its own PUT query?