Discussions

DATABASE_VERSION_MISMATCH

We have an integration with the Corrigo API on behalf of a client. No configuration changes were made in our system and we are now running into the below error. We were told this is due to a database upgrade and to post here for help. This is a critical issue as our client is unable to send work orders over and really needs immediate support. Thank you.

last month by Pratik Mehta

Filtering work orders by Location Code

Hi,

last month by Rinesa Morina

Recalculate SLA values changing priority through API

When changing the priority on a work order through the API, how do we get the SLA values (Due Date, On Site, etc.) to recalculate automatically?

last month by Sophia

create workorder with document by the REST API but the attchment does not show on the UI

Hi,

last month

How to get `PROPERTY GROUPS` in the Profile by REST API?

Hi team,

last month

Can I use the fixed API endpoint to call the corrigo REST APIs?

Hi team,

last month

How can I reopen a Corrigo case via APIs ?

Hi Team,

last month by Kiran Gottipati

Work order data undertanding

For work order data pulling from API, TypeCategory has values: Request, Basic, PMRM.

last month by Yaxuan Yang

BatchCmd limits

I need to create 450 work orders. For each of those, I need to create 5 additional child work orders. That about 2300 work orders.
I'm using the /Batch/Cmd endpoint with a "CommandName" : "woCreateCommand" section for the parents first, then making a separate call to using that same format for the child work orders.
The API calls I'm making work exactly like I want them too when I do it in small batches, but there appear to be some limits on the size of the body maybe?

last month by Jon Huneycutt

WorkOrder data understanding

from corrigo UI report, there is a field called 'date_time_completed_last', how is it derived from fields in WO?

last month by Yaxuan Yang