Discussions
Associating Contact into a Billing Account as a Primary Contact
Could you please provide the solution for:
Accessing cloud documents via API
Documents added to entities in Corrigo are data elements that can be accessed in the base/query Document API calls. Of particular interest for us on the JLL Cisco account are accessing cloud stored documents.
Adding UserPayRates
When I add a user payrate through the UI, it asks for a Labor Code and a Rate. Piece of cake. I haven't been able to to it through the API yet.
Default Price List for customer/contract
Hi,
How are contacts associated with a Corrigo company?
In the Corrigo UI, there is a company dropdown. How does a contact get associated with a company? Is the relationship determined by company url? If yes, can we see that mapping anywhere?
AI features?
Are there any plans for upcoming AI features? Chatbot integrations, TEAMS widgets etc? It would be convenient if a customer could type (for example) "it's freezing in here" and the AI would register that as a phrase that someone would use to request a ticket for ( Asset:[Air Conditioning and Heating] > Task:[Too Cold] ), or alternatively even just a way to embed a client portal into another system (authenticated with SSO) would be useful.
Employee Data Model Doesn't Include Reports To data
On a User (aka Employee) in Corrigo, there is a "Reports To" field where another user can be selected to indicate that a given employee reports to the other user.
API ERROR : 500 Can't map WoItem asset 'Space/Workstation'"
We are getting this error for location: EXPEDIA0197.
We have tried using different assets and tasks but still the same error.
PM/RM Schedules
Is it possible to GET PM/RM Schedule data? And to PUT updates to RM/PM Schedules? I couldn't find anything that looked quite right in the Data Model of Entities.
Workzone Customer Servive Phone and Email
When I look at a Workzone in the UI, I see two fields at the very top of the page called Customer Service Phone and Customer Service Email. If I click to edit a Workzone in the UI, those fields can be updated in the same place that Workzone Name and Number can be updated. It is worth noting that Name and Number are required fields and Customer Service Phone and Customer Service Email are not.