Discussions
Hi, I am gettin a http 500 code error for a API, before it was working fine data was retriving through the API but from last 2 days I am getting 500 error. Please help me to resolve this.
Question on update command on API
There have been attempts to utilize the update command via the integration, there is a failed call error. One example of the command they have used is provided below. Please assist on the issue
Setting Due Date on a Work Order via the API
Hi, we have an integration between ServiceNow and Corrigo where facilities related tickets are submitted in ServiceNow which then creates a Work Order in Corrigo and ticket updates in SNOW are sent to the API to update the associated Work Order (eg. comments). There is a requirement to set the Due Date on the Corrigo Work Order when the Due Date on the Requested Item in ServiceNow changes. We engaged with support on this, and the proposed solution required major changes to our existing integration and payloads, and requires several more API calls on top of the 5 or so we already have to make. Being able to set a due date on a Work Order seems like it should not require such extensive changes. How would you recommend we accomplish this with minimal changes to our existing integration.
SOAP Integration iis not working
Hi Team,
How do we retrieve nested endpoints
I am trying to retrieve Rates and Amounts from a few endpoints but found that they are returning "None". Here is an example Python code for the get request.
Determine if an Employee is suspended
In Corrigo you can suspend an employee.
WO Action Log
Due By Modifed action records the From/To date time in the Comment. Although this seems to be a system generated text, it has multiple variants -- language and date formats.
Not getting any reponse while retriving the Invoice details. The value (2476700090) is the Number from the WorkOrder API response
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope" xmlns:int="http://corrigo.com/integration/" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Header>
<int:CorrigoNetOptions>
<int:ImposeConcurrencyId>false</int:ImposeConcurrencyId>
<int:UpdateLastModified>false</int:UpdateLastModified>
<int:CanDeleteMissingEntity>false</int:CanDeleteMissingEntity>
<int:LockOnDataRetrieval>Default</int:LockOnDataRetrieval>
</int:CorrigoNetOptions>
</soap:Header>
<soap:Body>
<int:RetrieveMultiple><int:queryExpression xsi:type="int:QueryExpression" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<int:EntityType>Invoice</int:EntityType>
<int:PropertySet xsi:type="int:PropertySet"><int:Properties>
<int:string>*</int:string>
</int:Properties>
</int:PropertySet>
<int:Criteria>
<int:Filters>
<int:FilterExpression>
<int:Conditions>
<int:ConditionExpression>
<int:PropertyName>Number</int:PropertyName>
<int:Operator>In</int:Operator>
<int:Values>
<int:anyType xsi:type="xsd:string">2476700090</int:anyType>
</int:Values>
</int:ConditionExpression>
</int:Conditions>
</int:FilterExpression>
</int:Filters>
</int:Criteria>
<int:Distinct>true</int:Distinct>
</int:queryExpression></int:RetrieveMultiple>
</soap:Body>
</soap:Envelope>
Corrigo tasks
Invoice Amount coming in as "None
We have succesfully connected to the Invoice end point in Corrigo but we aren't receiving any values for the total amount. Can you please assist us with pulling this data properly?