Discussions

Team - We are creating WO using an API integration. After creating the WO - In Corrigo Enterprise portal, when lookup for the Order, JLL team reporting an issue stating that the submitted Associate Name is not showing up under Activity Log. It shows the name as "Integration API User" for the "Created" action row.

Which entity has the Store Status value in the Stores Report?

For example, if we don't have a work order ID, but we want to look for data that we store in a custom field (example: Jira Ticket ID) can we query to look for that data in the custom field?

I am looking for clarification on whether the Corrigo API exposes a delete endpoint for work orders.

Hi Team,

Hello,

Hello Team - We did a custom integration using the JLL APIs to create work orders. To create a workorder, we invoke the API "/api/v1/query/Customer" to get the property names in other words to select the location for which we need to create the workorder. The API is not returning the property names for some of the locations as expected. Its just having the building number and not the building name For eg: Charlotte locations, dont see the name, only building numbers.

Is there any way to attach a document to a work order via the API which would make it visible via the Customer Portal.

I have tried attaching and making public but it doesn't seem to show on the Customer Portal side. It seems because it doesn't add an entry into the action log, it doesn't register that a document has been attached.

We currently have an user integration (provision/deprovision). We are working on configuring the logic for removing the specific "Proposal" assignment for Corrigo User as part of the account disablement (suspended status). Is there a dedicated API endpoint URL to retrieve and remove this specific assignment for users?

This is mostly a sanity check for me.