Discussions
AI features?
Are there any plans for upcoming AI features? Chatbot integrations, TEAMS widgets etc? It would be convenient if a customer could type (for example) "it's freezing in here" and the AI would register that as a phrase that someone would use to request a ticket for ( Asset:[Air Conditioning and Heating] > Task:[Too Cold] ), or alternatively even just a way to embed a client portal into another system (authenticated with SSO) would be useful.
Employee Data Model Doesn't Include Reports To data
On a User (aka Employee) in Corrigo, there is a "Reports To" field where another user can be selected to indicate that a given employee reports to the other user.
API ERROR : 500 Can't map WoItem asset 'Space/Workstation'"
We are getting this error for location: EXPEDIA0197.
We have tried using different assets and tasks but still the same error.
PM/RM Schedules
Is it possible to GET PM/RM Schedule data? And to PUT updates to RM/PM Schedules? I couldn't find anything that looked quite right in the Data Model of Entities.
Workzone Customer Servive Phone and Email
When I look at a Workzone in the UI, I see two fields at the very top of the page called Customer Service Phone and Customer Service Email. If I click to edit a Workzone in the UI, those fields can be updated in the same place that Workzone Name and Number can be updated. It is worth noting that Name and Number are required fields and Customer Service Phone and Customer Service Email are not.
Updating Workzone Responsibilites
Hi! Can you please show me an example of how to GET all of the responsibilities for a given Property? I need to identify the ID for a given Responsibility at a given Property. Then I need a PUT action to update the AssigneeId for that Responsibility. Example code for both would be much appreciated. Thank you!
View Custom Billing Copy/Link to New Invoice
If I had internal work order cost items that have an AR (Internal Cost Status) of "Approved", which means my billing status is "Ready to be Billed". I now want to use the API to "Copy/Link to invoice and create a new invoice from the items in internal cost.
Time Zone is underfined when creating WO by API
when we tried to create WO by API, we got error message on 'Time Zone is undefined' in sandbox. here to attach our code.
Add a Refrigerant Circuit to an Equipment Asset
Hi! Is there a way to add a refrigerant circuit to an equipment asset using the API? I was able to add warranties, but I don't see refrigerant in the Data Model of Entities.
WorkOrderCost.Items.TypeId Not filtering as Expected
When trying to get Work Order Cost Items, I only want the TypeId = 'Cost'. But running the below, I'm still getting all items (Cost and ServiceFees).