Discussions

When trying to update a custom field on a work order with the following call:

PUT https://az-am-ent-f7.corrigo.com//api/v1/base/WorkOrder
CompanyName: Stage JLL TheChurch
content-type: application/json
Authorization: Bearer XXXXXX
data
{
"Properties": [
"Id",
"CustomFields.*"
],
"Entity": {
"Id": 10572,
"CustomFields": [
{
"Descriptor": {
"Id": 1291
},
"Value": "New Updated Value"
}
]
}
}

We receive the following error:

{
"ErrorMessage": "Data was already modified by another user.",
"ErrorCode": "ERROR_CODE_6",
"TimeStamp": "2025-02-04T22:15:40.9891098Z"
}

We are able to successfully update that same customfield directly using the same api credentials with the this call:

PUT https://az-am-ent-f7.corrigo.com//api/v1/base/customfield2
CompanyName: Stage JLL TheChurch
content-type: application/json
Authorization: Bearer XXXXX
data
{
"Properties": ["Value"],
"Entity": {
"Id": 137668,
"Value": "New Value"
}
}

Can you help us figure out how to make the update work with the WorkOrder call so that we can update multiple custom fields at once in the context of the work order?