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Error retrieving hostname for staging site: Company database isn't accessible (DATABASE_VERSION_MISMATCH)
over 1 year ago by NW Facilities & Equipment Maintenance
Hello,
I am currently trying to use the Corrigo Enterprise API to retrieve the hostname for our company's staging site, but I am running into an error. When I send a GetCompanyWsdkUrlCommand
request to https://am-apilocator.corrigo.com/api/v1/cmd/
with the appropriate authentication and company name headers, I receive the following error message:
{
"ErrorMessage": "Company database isn't accessible",
"ErrorCode": "DATABASE_VERSION_MISMATCH",
"TimeStamp": "2023-04-25T23:39:08.3826601Z"
}
I was able to successfully retrieve the hostname for our production site using the same method, so I'm not sure why the staging site is giving me this error.
Could you please help me understand what might be causing this issue and how I can resolve it? Is there any additional information I can provide to assist with troubleshooting?
Thank you for your assistance.
Best regards,
NWFEM