Discussions
Default Site for Contacts through API
Does anyone know the method/docu for setting a contact's default site via API? Nothing regarding that in the site documentation, but has to be possible... right?
Error Numbers? Where to find Number Meaning?
Looking at the documentation regarding error code numbers, the documentation mentions the following:
examples in GET (Retrieve) section are wrong
examples in GET (Retrieve) section of documentation are wrong. see here https://developer.corrigo.com/reference/get
Location Mismatch with Corrigo API and Tickets redirecting it wrong location
Hi Team,
Error retrieving hostname for staging site: Company database isn't accessible (DATABASE_VERSION_MISMATCH)
Hello,
Entity Relationship Diagram (ERD)
Hi. Is there an ERD available for the Corrigo API?
How are contacts associated with a Corrigo company?
In the Corrigo UI, there is a company dropdown. How does a contact get associated with a company? Is the relationship determined by company url? If yes, can we see that mapping anywhere?
AI features?
Are there any plans for upcoming AI features? Chatbot integrations, TEAMS widgets etc? It would be convenient if a customer could type (for example) "it's freezing in here" and the AI would register that as a phrase that someone would use to request a ticket for ( Asset:[Air Conditioning and Heating] > Task:[Too Cold] ), or alternatively even just a way to embed a client portal into another system (authenticated with SSO) would be useful.
Employee Data Model Doesn't Include Reports To data
On a User (aka Employee) in Corrigo, there is a "Reports To" field where another user can be selected to indicate that a given employee reports to the other user.
API ERROR : 500 Can't map WoItem asset 'Space/Workstation'"
We are getting this error for location: EXPEDIA0197.
We have tried using different assets and tasks but still the same error.