Corrigo Enterprise

Create Work Order

With a fully-defined Customer/Location, Work Order creation is possible. A WorkOrder entity is a very deep and rich structure, but we will focus only on the bare minimum here.
These children entities should be included:

  • WoPriority
  • SubType
  • Task
  • MainAsset
  • Items collection
    The MainAsset child entity can be retrieved through the Location entity. (Location refers to a specific location within the Asset tree).

📘

Note

The values generated in the Create Customer/Location samples will be re-used in this sample.

First, use RetrieveMultiple to query the available WoPriority and SubType entities, in order to identify the Id values to be referenced in later operations.

/* retrive all Work Order Priorities */
var prioritiesList = corrigoService.RetrieveMultiple(
  new QueryByProperty
  {
    EntityType = EntityType.WoPriority,
    PropertySet = new AllProperties(),
    Conditions = new PropertyValuePair[0]
  }
);

/* retrieve all Work Order Sub Types */
var subTypesList = corrigoService.RetrieveMultiple(
  new QueryByProperty
  {
    EntityType = EntityType.WorkOrderType,
    PropertySet = new AllProperties(),
    Conditions = new PropertyValuePair[0]
  }
);

Next, use RetrieveMultiple to query the available Location entities for a specific Space using the name of the Space.

var locationList = corrigoService.RetrieveMultiple(
  new QueryExpression
  {
    EntityType = EntityType.Location,
    PropertySet = new AllProperties(),
    Criteria = new FilterExpression
    {
      Conditions = new ConditionExpression[]
      {
        new ConditionExpression
        {
          PropertyName = "Name",
          Operator = ConditionOperator.Equal,
          /* provide Space name */
          Values = new object[] {spaceName}
        }
      },
      FiterOperator = LogicalOperator.Or
    },
    Orders = new[]
    {
      new OrderExpression
      {
        OrderType = OrderType.Descending,
        PropertyName = "Id"
      }
    },
  }
);

After selecting a Location Id from the above result set to represent the MainAsset, retrieve Tasks entities that are related to the Model of the MainAsset.

/* retrieve tasks for a specifc Model */
var list = service.RetrieveMultiple(
  new QueryExpression
  {
    EntityType = EntityType.Task,
    PropertySet = new AllProperties(),
    Criteria = new FilterExpression
    {
      Conditions = new ConditionExpression[]
      {
        new ConditionExpression
        {
          PropertyName = "ModelId",
          Operator = ConditionOperator.Equal,
          /* specify Model Id of the MainAsset */
          Values = new object[] {modelId}
        }
      },
      FilterOperator = LogicalOperator.Or
    },
    Orders = new[]
    {
      new OrderExpression
      {
        OrderType = OrderType.Descending,
        PropertyName = "Id"
      }
    },
  }
);

Finally, assemble the WoCreateCommand with valid references to required child entities to create the Work Order.

var workOrder = new WorkOrder
{
  Items = new[] 
  {
    new WoItem
    {
      Asset = new Location { Id = spaceUnitSubAssetId },    
      Task = new Task { Id = taskId }                       
    }
  },
  Customer = new Customer { Id = customerId },
  /* Work Order type */
  TypeCategory = WOType.Request,
  SubType = new WorkOrderType { Id = subTypeId },
  ContactAddress = new ContactInfo            
  {
    Address = address,
    AddrTypeId = ContactAddrType.Contact
  }          
};

var command = new WoCreateCommand
{
  WorkOrder = workOrder,
  ComputeAssignment = computeAssignment,
  ComputeSchedule = computeSchedule,
  SkipBillToLogic = false
};

Updated about a year ago


Create Work Order


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